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FAQ

Answers to frequently asked question

Marine weather conditions

Our choices to  keep you safe

If the sea is rough when you have to make the excursion, we will refund your ticket. Alternatively we can, by mutual agreement, make a new appointment to carry out the experience.

If the weather is rainy when you have to make the excursion, we will refund your ticket. Alternatively we can, by mutual agreement, make a new appointment to carry out the experience.

If you have boarded and the weather and sea conditions worsen during the tour, the skipper will put you in safety by disembarking at the nearest port. The refund will be full if no sea cave is visited.No refund if the tour is completed, but in less than the set time.

Important information

What is useful to know

It is important to be present at the boarding point at least 30 minutes before the chosen departure time. So you can easily find parking, use the toilets if necessary and make drinks at the bar.

It is good to wear a bathing suit andaccompany yourself with a beach towel. K-way can be useful, but not essential. Sea shoes are recommended, including slippers, and comfortable clothing.

Diving mask and camera are the only items you might need during the excursion.

The tour consists of a visit to the coast, a visit to coves and sea caves, a stop for a dip in the sea, a small aperitif. In addition, for VIP services, beach towels are provided.In the Enjoy Group Boat Tour the maximum number of guests is 10 and 3 children under 5 years.

The tour is suitable for new mothers, children of all ages, the elderly and the disabled. The only necessary condition is that they can walk.

In the event of any psychophysical discomfort, the skipper will make you disembark as quickly as possible.

Small pets are allowed to board, and they do not have to pay the ticket.

Don't have a car to get around? Don't worry we will come and get you!

The parking for your car or your motor is about 300 meters from the boarding point. Remember the areas with the blue stripes: they are for paid parking, the areas with the white stripes: they are free parking, the areas with yellow stripes: parking for residents.

Boardind address

Frazione di San Vito, Via San Vito n 342, Polignano a Mare 70044

Payments and Refunds

Rules

We accept the following forms of payment:

Cash,
Bancomat
PayPal

The reimbursement is total:

if close to boarding the weather and sea conditions, according to the Staff's assessment, do not allow you to carry out the tour safely. There can be no legal or economic revenge on the company,
if after boarding the weather and sea conditions worsen, not allowing you to visit any caves, the skipper will put the guests on board in safety by disembarking at the nearest landing,
when after the online purchase and the booking is canceled within 72h from the date chosen for the tour.